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Counseling Skills Online Course(s) & Continuing Education

Access the latest clinical skills and research for Counseling Skills for IBCLC/Lactation Consultants professional training. These Counseling Skills online courses provide practice-changing skills and valuable perspectives from leading global experts. This Counseling Skills education has been accredited for a variety of CEUs / CERPs and can be accessed on-demand, at your own pace.

Hours / Credits: 1 (details)
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Amber McCann is an international board certified lactation consultant (IBCLC) whose current interests involve connecting with new families through social media channels and teaching others in her profession to do the same. After maintaining a busy private practice in the Washington DC suburbs and working with an innovative model of care at the Breastfeeding Center of Pittsburgh, she now provides marketing and communications guidance for a number of birth and breastfeeding organizations. When she’s not furiously tweeting or watching terrible reality TV, you can find her eating her way through all of the fantastic restaurants in her new hometown of Pittsburgh and snuggling her three children.

Jeanette McCulloch, IBCLC, has been combining communications work and women’s health advocacy for more than 20 years. She is a co-founder of BirthSwell, which is improving infant and maternal health - and the way we talk about birth and breastfeeding - through strategic communications and social media. She is a board member of Citizens for Midwifery, and is active in local, statewide, and national birth and breastfeeding advocacy projects.


Abstract:

In this presentation, we will learn about the unique values, communication styles, learning preferences, and buying habits of Millennials. We’ll also address some common friction points between Millennials and other generations, with the goal of developing a self-awareness that can help us provide the best possible care.


We will also learn how to apply our knowledge of Millennial values and communications styles to understanding how we can best find Millennials as clients, teach in the way they best learn, and provide information and care in a way that reaches Millennials where they are at.


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Presentations: 3  |  Hours / CE Credits: 3  |  Viewing Time: 4 Weeks
Hours / Credits: 1 (details)
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U.S.A. Nekisha Killings, MPH, IBCLC

Nekisha Killings is an equity strategist, internationally board-certified lactation consultant, and maternal and child health advocate who speaks, teaches, and facilitates on topics related to equity and dismantling bias across various sectors.

When she is not home educating 4 future world changers, she acts as a Director of Equity, Inclusion and Belonging at Lactation Education Resources and consults organizations on creating and implementing strategies to better support marginalized communities.

Nekisha holds a Masters in Public Health and penned the chapter titled Cultural Humility in the latest Core Curriculum for Interdisciplinary Lactation Support text. Nekisha is on a mission to normalize brown breasts and nipples in health education, thereby better equipping healthcare providers to accurately assess and treat people of color.

Nekisha's work is rooted in a compassion and candor that could only have been cultivated in years of supporting new parents during their first days of parenthood. Nekisha is an active duty military spouse who has been awarded the Spouse of the Year designation for her volunteer efforts supporting families.

U.S.A. Nekisha Killings, MPH, IBCLC
Abstract:

Warm and empathic bedside manner is a lost art in provider-patient interactions. Be it time constraints, systemic limitations, lack of trust or training, the disconnect is apparent and the consequences are grave. In this talk, lactation support providers have an opportunity to learn how to be intentional in their approach to care in a way that honors the patient and their needs while also meeting them where they are. This talk will consider attitude, cultural, language, and other factors that might have traditionally impeded communication or relational connection in order to get to the heart of drawing lines of trust and respect between Patient and provider.

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Presentations: 3  |  Hours / CE Credits: 3  |  Viewing Time: 4 Weeks
Presentations: 1  |  Hours / CE Credits: 1  |  Viewing Time: 2 Weeks
Hours / Credits: 1 (details)
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U.S.A. Cynthia Good, MS, LMHCA, IBCLC, CATSM

Cynthia Good, MS Clinical Psychology, is an International Board Certified Lactation Consultant, Clinical Counselor, author, consultant, and internationally recognized speaker. She is the Director of LifeCircle Consulting, LLC and is Certified in Acute Traumatic Stress Management. She is based in the Seattle, Washington, USA area, where she formerly served as an Adjunct Professor in the Department of Midwifery at Bastyr University where she taught counseling skills and is a therapist at Sandbox Therapy Group where she works with children, adults, and families. Cynthia has a strong interest in the emerging field of lactational psychology. She brings the evidence and insights of psychology and lactation consulting to her presentations, providing information and teaching skills that are essential to understanding and effectively responding to the complex psychosocial realities of families living in diverse contexts. The focus of her presentations includes communication skills and counseling techniques for perinatal care providers; equity, diversity, and inclusion; infant feeding rhetoric; perinatal mental health; perinatal loss, grief, and trauma; ethics; serving as an expert witness in lactation-related court cases; cultural competence and humility; vitamin D; and more.

U.S.A. Cynthia Good, MS, LMHCA, IBCLC, CATSM
Abstract:

The limited time in which many lactation specialists work with breastfeeding families means that only a portion of the support and information that is needed can be provided. Therefore, a critical goal of brief breastfeeding encounters must be the initiation and nurturing of a process of learning and change that the family can sustain on their own after the encounter is over. This goal is also central to solution-focused brief therapy. This presentation offers an introduction to key concepts and techniques from solution-focused brief therapy and describes how they can be applied—in a non-psychotherapeutic manner—to the provision of breastfeeding support and lactation consulting. It includes practical tools that any lactation specialist can routinely use to work more effectively with breastfeeding families when time is limited, such as helping clients set goals that can be measured, looking for exceptions to the problem, and keeping track of progress through the use of scaling.

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Presentations: 27  |  Hours / CE Credits: 25  |  Viewing Time: 8 Weeks
Presentations: 1  |  Hours / CE Credits: 1  |  Viewing Time: 2 Weeks
Hours / Credits: 1 (details)
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Lesley Everest has been practising as a birth, postpartum, and end-of-life doula in Montreal over the last 26 years. She is the founder of MotherWit Doula Care and MotherWit Doula Training. Lesley's professional background in many forms of somatic/emotional support therapies and inter-spiritual ministry informs her work as a teacher of human resilience , as do the births and parenting of her own four kids, and her experience of healing from cancer. She has learned over the years that a good birth and early parenting experience is less about goals being met and more about feeling safe and respected. Lesley believes that the journey into family-hood matters for all members, serving as a transformational event that has the power to shape early parenting and the next generations. Lesley's diplomatic and collaborative nature has made her a sought after speaker in the North American birth and parenting conference circuits, as well as a facilitator of workshops geared towards soft skills building for medical care providers. Lesley is resourced by long walks in nature, late night dancing with friends to ‘80’s music, and visits to the spa.

Abstract:

The CALM Communication workshop is designed to nourish practitioner skills that can support the nervous system co-regulation of the breast/chestfeeding parent/baby dyad, thereby enhancing the efficacy of information exchange at a vulnerable time.

When a parent is experiencing breast or chestfeeding difficulties, it can be emotionally distressing. This distress can be exacerbated by a history of trauma, a challenging birth/NICU experience, or a perinatal mood or anxiety disorder. Babies and their parent/s are learning contingent communication with each other, often in spite of uncomfortable challenges.

In the time lactation professionals spend with a new family, they have the opportunity to provide a stabilizing presence that may create reparative experiences for some of the stress-based breaches in the vital attachment mechanisms babies need to develop with their parent/s for optimal, life long health.

The art of information sharing is not only about the skilled assessments professionals make and the work done with infant feeding challenges, but also about how to create safe space for a client’s/patient’s truth to unfold in a supportive way.

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Presentations: 5  |  Hours / CE Credits: 5  |  Viewing Time: 6 Weeks

Communication 360

By Tanya Singleton, BSN, MA, MPH, RN-BC, IBCLC, LCCE
Hours / Credits: 1 (details)
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USA Tanya Singleton, BSN, MA, MPH, RN-BC, IBCLC, LCCE

Tanya Singleton is a registered nurse with over 35 years of experience in Maternal-Child nursing. More than half of that career was as a Labor and Delivery nurse, certified in High-Risk Perinatal nursing. Tanya is also an IBCLC lactation consultant and Lamaze childbirth educator. She retired as United States Army Nurse Corp officer in 2003 and began working in private practice as a lactation consultant and childbirth educator. She has run several community non-profits in the Fredericksburg, Virginia area that dealt with issues related to women’s and children’s health promotion and illness prevention. Tanya is committed to quality education and lifelong learning, and has taught maternal-child and pediatric nursing to students in the Rappahannock Region of Virginia, sharing her various clinical anecdotes in classroom and in labs. She is an advocate for Perinatal Grief Support and early detection of post-partum depression. She is owner and proprietor of The Baby Whisperer, providing in-home support in childbirth education, breastfeeding and parenting. She is the mother of a blended family of five adult children and Nana to three.

USA Tanya Singleton, BSN, MA, MPH, RN-BC, IBCLC, LCCE
Abstract:

Effective communication in support of breastfeeding families requires a multi-faceted approach and must circle back to evaluate its impact on the mother, her infant, and her definition of family. All healthcare providers in this loop must recognize the importance of delivering compassionate, culturally appropriate communication which includes active listening, timely and sensitive non-verbal and verbal cueing. Written communication should be in a format that is appropriately accessible to the mother and significant others.

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Presentations: 5  |  Hours / CE Credits: 5  |  Viewing Time: 6 Weeks
Hours / Credits: 1 (details)
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Elly Taylor is a perinatal relationship expert, award winning author, creator and founder of Becoming Us. As a relationship counsellor and a new mother at the same time, Elly personally and professionally experienced the gap in preparation and support for the life changes and relationship challenges that come with early parenthood. Fast forward 20 years and Elly's passion is helping parenthood professionals to support the mental, emotional and relationship wellbeing of expecting and new parents. Her Becoming Us approach provides parents with a research and evidence-based pathway through the parenthood territory so families can know how to thrive as they grow. Elly has presented Becoming Us at national and international conferences, served on the advisory panel for various university research projects and trains professionals worldwide to be Parenthood Tour Guides.

Abstract:

Communication is the lifeblood of relationships but much more challenging than most people realise, especially during the perinatal period. The closer the relationship, the more challenging effective communication can be. Things just seem to get in the way. Feelings are hard to talk about. Effective, meaningful communication is much more than just the exchange of information. What’s your intention? What is the impact of the words you choose? What do the other person’s words, intention and impact mean for you and your relationship with them?

Communication is both an art and a science. It starts with connection. Connection facilitates communication: connection with yourself gives you the awareness, skills and confidence to say what you want to say, how you want to say it. Connection also helps you to deal with what your words evoke inside the person you’re talking with.

In this presentation you’ll discover why connected communication is so important, the barriers to achieving it, and the benefits, for yourself and others, of communication as a pathway to strengthening and deepening relationships, creating stability through change, and finding meaning and direction in the sometimes overwhelming and confusing landscape of new parenthood.

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Presentations: 5  |  Hours / CE Credits: 5  |  Viewing Time: 6 Weeks
This presentation is currently available through a bundled series of lectures.