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Note: Currently only available through a bundled series of lectures

Enhanced Counseling Skills for the Lactation Educator

by Christy Jo Hendricks, IBCLC, RLC, CLE, CD(DONA), CCCE
  • Duration: 60 Mins
  • Credits: 1 CERP, 1 L-CERP
  • Learning Format: Webinar
  • Handout: Yes
  • Origin: GOLD Learning

Functioning in the role of a lactation educator, one must be equipped with the tools for effective communication.

This topic explores the many ways to communicate successfully with prenatal and postpartum individuals. The talk highlights open-ended questions, affirmations, education and the anticipated results of three-step counseling. The presentation also explains how to recognize “change talk” and what words may signal an “open door” to further opportunities for sharing. Circle Charts and Participant Centered Education are discussed in detail. This talks prepares the counselor to share information in an open-minded, non-judgmental way that results in profitable teaching and learning for the counselor and perinatal person. These skills are presented in a fun, unique way and provide more tools for the lactation educator’s tool box.

Learning Objectives:

Objective 1: Identify the steps in the process of Three Step Counseling
Objective 2: Create and utilize a Circle Chart
Objective 3: List at least three terms that signal “Change Talk”

Categories: Counseling Skills,
Presentations: 3  |  Hours / CE Credits: 3  |  Viewing Time: 4 Weeks