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Note: Currently only available through a bundled series of lectures

Dealing with the tough ones: Counseling in difficult situations

by Cathy Carothers, BLA, IBCLC, FILCA
  • Duration: 60 Mins
  • Credits: 1 CERP, 1 L-CERP
  • Learning Format: Webinar
  • Handout: No
  • Origin: goldlactation.com
Abstract:

Do you ever find yourself wishing you had just the right words in a difficult counseling situation? When time is limited and the pressure is on, it can be challenging to use our best counseling skills when assisting mothers with breastfeeding...especially when clients are difficult or special circumstances exist. This session will tackle some of the most common challenging situations, including interfering grandmothers, apathetic dads, resistant moms, and colleagues who do not support you. The session will also address strategies for addressing clients who do not speak your language and ways to help women feel empowered and confident they can deal with breastfeeding concerns.

Learning Objectives:

Objective 1: Name at least three active listening principles that can be helpful in addressing challenging counseling situations with new mothers
Objective 2: Identify factors to consider in at least three difficult counseling scenarios faced by breastfeeding counselors
Objective 3: Describe the need for evidence-based clinical decision making when it comes to revision wound healing
Objective 4: Name at least two strategies to consider when families do not speak the language of the breastfeeding counselor

Presentations: 6  |  Hours / CE Credits: 6  |  Viewing Time: 4 Weeks