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#thestruggleisreal: How to Build Understanding and Empathy with Millennial Families

by Amber McCann, IBCLC by Jeanette McCulloch, IBCLC
  • Duration: 60 Mins
  • Credits: 1 CERP, 1 L-CERP
  • Learning Format: Webinar
  • Handout: No
  • Origin: GOLD Learning
Abstract:

In this presentation, we will learn about the unique values, communication styles, learning preferences, and buying habits of Millennials. We’ll also address some common friction points between Millennials and other generations, with the goal of developing a self-awareness that can help us provide the best possible care.


We will also learn how to apply our knowledge of Millennial values and communications styles to understanding how we can best find Millennials as clients, teach in the way they best learn, and provide information and care in a way that reaches Millennials where they are at.


Learning Objectives:

Objective 1: Identify the unique values, communication styles, learning preferences, and buying habits of Millennials.
Objective 2: Address some common friction points between Millennials and other generations, with the goal of developing a self-awareness that can help us provide the best possible care.
Objective 3: Show how to apply our knowledge of Millennial values and communications styles to understanding how we can best find Millennials as clients, teach in the way they best learn, and provide information and care in a way that reaches Millennials where they are at.


Presentations: 3  |  Hours / CE Credits: 3  |  Viewing Time: 4 Weeks