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Note: Currently only available through a bundled series of lectures

Whiners and Deniers: Ethics and Diplomacy in Difficult Cases

by Liz Brooks, JD, IBCLC, FILCA
  • Duration: 2879 Mins
  • Credits: 1 CERP, 1 E-CERP
  • Learning Format: Webinar
  • Handout: Yes
  • Origin:

When and how can IBCLCs speak up … without losing their jobs or professional credibility? Is it ever appropriate for IBCLCs to “chase down and correct” negative comments about their clinical practice, rumored to be coming from a former client? What is the best course of action if the primary healthcare provider (HCP) for the parent or baby flat out disagrees with the IBCLC’s assessment or care plan? If all HCPs should support and promote breastfeeding, how can the IBCLC get them to read, understand and appreciate all the new research on tongue-tie, skin-to-skin, co-sleeping, brain development, and birth practices that impact breastfeeding? This presentation arms the IBCLC with information about ethics-based practice-guiding authority underpinning clinical practice, provides tips on how to handle combative or abusive clients or colleagues, and offers “scripts” for keeping information-sharing diplomatic, and patient-centered.

Learning Objectives:

Objective 1: Identify two mandatory, and one voluntary, practice-guiding document(s) for the International Board Certified Lactation Consultant (IBCLC)
Objective 2: Identify 3 elements in the IBCLC's mandatory practice-guiding documents defining the responsibility to communicate with and educate members of the healthcare team
Objective 3: Describe how an IBCLC protects client/patient privacy when discussing controversial  issues with healthcare providers.