As lactation professionals, we come from a variety of professional and peer counseling backgrounds. And as humans, we each bring to the field a range of personal experiences that will intersect with our clients in a variety of ways: our family histories, medical experiences, cultural backgrounds, and more. Drawing on these can enrich our patient care by giving us unique insights into what a patient or their family may be feeling or needing, and disclosing our own experiences to our patients may provide connection and support. But it can also obscure our judgment, lead us to incorrect assumptions, and affect how patients view our clinical care and recommendations.
In this talk, we will review what the evidence says on the effects of clinician self-disclosure on patient trust and outcomes. Then we will reflect on our own histories and become more aware of how those affect our thinking; and discuss approaches for how to develop your own boundaries and approach to patient counseling. This talk is for all lactation professionals, regardless of whether you have personal lactation experience!
Learning Objectives:
1. List at least two benefits and two risks of provider self-disclosure in patient care.
2. Define at least 4 types of provider self-disclosure statements.
3. Describe how to set and maintain personal boundaries in lactation counseling and care.
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