The need to provide virtual support for breast/chestfeeding families may have been ignited by the pandemic, but telehealth is here to stay. The convenience and flexibility of meeting with families virtually removes barriers, such as location, childcare, and transportation. It also comes with its own set of challenges, such as difficulties reading body language, making connections with our clients, and assessing oral anatomy/milk transfer. Yet, with some intentional preparation, crafty detective skills, open-ended questions, and protocols for complicated situations, you may find that virtual consultations can truly meet the needs of your clients/patients.
This presentation will help attendees think through those important preparations to optimize virtual support.
Learning Objectives:
Objective 1: Design a pre-consult checklist for virtual consultations.
Objective 2: Assess for and identify tethered oral tissue during a virtual consultation.
Objective 3: List 3 uses for recordings/videos prior/during/after digital consultations
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