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What’s Too “Friendly” for an IBCLC on Social Media?

by Liz Brooks, JD, IBCLC, FILCA
  • Duration: 60 Mins
  • Credits: 1 CERP, 1 E-CERP
  • Learning Format: Webinar
  • Handout: No
  • Origin: GOLD Learning Ethics Pack
Abstract:

It's all about the Internet! Families in 2015 want to be connected to their network of families and friends. They use Internet-accessing devices and social media to share news, gather information and seek opinions. If this is where families are ... can an IBCLC (or other healthcare provider) be there, too, without violating long-standing principles of privacy and professional ethics? Can healthcare providers engage in clinical discussion with someone on Facebook, Twitter, a chat room or a website? What about real-time webinars, or static websites, where mothers type in their clinical questions? Is texting ever permissible? Can a clinician post a picture of a client, or ask colleagues on a private listserv about a tricky case? We'll learn how the Internet is used by new families to seek and share information, and the professional risks of "friendly" clinical care by the IBCLC or HCP who joins the conversation.

Learning Objectives:

Objective 1: Identify two mandatory practice-guiding documents the IBCLC must follow, and one voluntary practice-guiding document the IBCLC should follow

Objective 2: Explain the difference between sharing electronic health records online, and using social media for clinical information

Objective 3: Describe three ways that social media use for lactation support can compromise patient/client care for the clinician

Objective 4: Define three ways to provide education and information on-line, while protecting patient/client privacy

Presentations: 5  |  Hours / CE Credits: 5  |  Viewing Time: 6 Weeks