In this talk, Dr Lisa Amir explains how to take a history in a breastfeeding consultation. Developing rapport, listening and asking the right questions are essential to helping women experiencing challenges with breastfeeding. This talk will consider taking a history from clients before and during pregnancy, as well as early postpartum and later in their breastfeeding journey.
Learning Objectives:
Objective 1: Discuss that the importance in “taking a history” to help resolve clients’ concerns;
Objective 2:List the different phases of a consultation: from opening to closing; and
Objective 3: Describe how to communicate effectively and the use of open-ended questions.
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