Listening Skills Lecture Pack
This lecture package is designed to enhance the health worker’s skills which in turn will benefit the mental health of parents. It can facilitate both confidence and competence in the listening process, where the parent’s doubts can be expressed and rationalised.
Listening is important because it is not merely hearing what is being said, but how it is being said, what inferences are made and what is unspoken. It is a complex process, which requires skill and attention.
Access this amazing lecture package, created in partnership with Dr. Jane Hanley. Start learning from the comforts of your home.
Jane has worked in London, Swansea, Bahamas and Oman, as a Mental Health Nurse, Registered Nurse and Health Visitor. She retired from her last post as Senior Lecturer in Public and Mental Health, and now has honorary status. Jane was the first health visitor to be made the President of the United Kingdom Marcé Society and then the International Marcé Society for Perinatal Mental Health. She is currently on the Executive Board of the Marcé Society and is the Director of her training company in Perinatal Mental Health. Many of her courses have been accredited by the Continuing Professional Development Service. Jane is also working closely with the All Wales Perinatal Group and has been involved in many national and international groups.
Topic: The Process of the Listening Visit – Challenges and Successes - [View Abstract]
Objective 1: To understand the importance of the environment during a visit;
Objective 2: To learn how to listen effectively and demonstrate how listening has occurred;
Objective 3: To understand management techniques which can support and empower the parent.
Employing the philosophy of the Listening Visit can be a daunting task for some practitioners as it contravenes the need for prescriptive interventions. The key to the Listening visit is empathetic responses, developed by paraphrasing, reflecting and summarising what the parent has said. The clear understanding of the difference between thoughts and feelings can help clarify the parent’s reasoning. Sound interpretation of the parent’s emotions, experiences and subsequent behaviours, can convey thoughts from a superficial to a more intense level. Maintaining this attention to detail allows the parent to remain focused, and, as a partnership, the mother and health worker can explore coping strategies, problem solving and cognitive behavioural techniques. It is important to consider the mental well being of the Practitioner and this is explored to ensure that they are also aware of their own thoughts and feelings.
Jane has worked in London, Swansea, Bahamas and Oman, as a Mental Health Nurse, Registered Nurse and Health Visitor. She retired from her last post as Senior Lecturer in Public and Mental Health, and now has honorary status. Jane was the first health visitor to be made the President of the United Kingdom Marcé Society and then the International Marcé Society for Perinatal Mental Health. She is currently on the Executive Board of the Marcé Society and is the Director of her training company in Perinatal Mental Health. Many of her courses have been accredited by the Continuing Professional Development Service. Jane is also working closely with the All Wales Perinatal Group and has been involved in many national and international groups.
Topic: The Process of the Listening Visit – Challenges and Successes - [View Abstract]
Objective 1: Explain the reasons for the Listening Visit;
Objective 2: Discuss the importance of assessment and agreement with the parent;
Objective 3: Describe the process of a successful Listening Visit.
This session is intended to help the Practitioner understand the process of perinatal mental health and how traditional practices are sometimes an integral part of the perinatal process. It also explores why good perinatal mental health is a prerequisite for a healthy lifestyle for both parent and infant. It examines some of the evidence for the efficacy of the Listening Visit and how the Practitioner can help.
Accreditation
CERPs - Continuing Education Recognition Points GOLD Conferences has been designated as a Long Term Provider of CERPs by the IBLCE--Approval #CLT114-07. This lecture is approved for 2 R-CERPs.
If you have already participated in this program, you are not eligible to receive additional credits for viewing it again. Please email [email protected] if you have any questions.
Tags / Categories
(IBCLC) Clinical Skills, (IBCLC) Education and Communication, (IBCLC) Psychology, Sociology, and Anthropology, Trauma-Informed Care
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